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THE VIDEO LOAD WEBSITE PRIVACY POLICY
The Video Load, LLC ("The Video Load") is committed to
protecting your privacy. This Privacy Policy explains our
information gathering and dissemination practices. If you have
questions or concerns regarding this Privacy Policy, please contact
The Video Load at the e-mail address provided at the end of this
Privacy Policy.
1.
WHAT INFORMATION IS COLLECTED. We collect a limited amount of
personal information from you in certain areas of The Video Load
website ("the Website") for various reasons, such as when you
register to use certain areas of the Website, when you register or
purchase a product, or when you call customer support services. The
following is a description of what information is collected:
Use
of Personal Information. When you register at the Website,
register your product or purchase a product, or talk with a customer
support representative, we ask you for a few items of personal
information relevant to the situation. All of this information is
used to deliver a more personal and pertinent experience and to
assist us with your transactions.
IP
Addresses. An IP address is a number assigned to your computer
when you connect to the Internet. As part of the protocol of the
Internet, web servers can identify your computer by its IP address.
In addition, web servers may be able to identify the type of browser
and/or type of computer you are using. The Video Load collects IP
addresses and related information for the purposes of system
administration, to assess the traffic to the Website and to maintain
and improve the Website. We do not link IP addresses to your
personally identifiable information. We can and will use IP
addresses, however, to identify a user when we feel it is necessary
to enforce compliance with our Website Terms and Conditions
or to protect our service, the Website, customers or others.
Use
Of Cookies. Cookies are small bits of information that some
websites (including the Website) transfer to an individual's hard
drive for research purposes. The Video Load uses cookies to analyze
the traffic, such as total visitors and pages viewed on the Website,
and make improvements based on the data we collect. The Video Load
never saves passwords or credit card information in cookies. The use
of cookies has become a standard in the industry, especially at
websites that provide any kind of personalized service. Most
browsers are initially set up to accept cookies. You can usually set
your browser to refuse cookies or indicate when a cookie is being
sent. If you refuse cookies, you may not be able to use some of the
functionality of the Website. The Website's advertisers and other
partners may also use cookies in connection with the services and
websites to which the Website links. We do not control these
cookies.
2.
WHO IS COLLECTING THIS INFORMATION. The Video Load collects the
information described above via the Website. In the case of third
party features such as advertising, co-branded areas or links to
other websites, such third parties may also collect information. You
should review the applicable privacy policies of these third parties
before providing personally identifiable information. The Video Load
is not responsible for any actions or policies of such third parties.
3.
HOW COLLECTED INFORMATION IS USED.
In
General. The Video Load uses registration information to learn
more about how visitors use the Website and to measure areas of
interest. This allows The Video Load to build features and
functionality that will enhance your Website experience. If you so
choose when you register, registration information might also be used
to send you information about new features and services on the
Website or offered by The Video Load, or to send you information from
selected third party product or service providers. We might also use
this information to respond to e-mails, provide customer support, and
enforce our Website Terms and Conditions or other
similar matters. Aggregate information is also used to help us run
and maintain the Website, study traffic patterns and generally learn
about the usage of the Website.
Unrelated
Companies. The Video Load occasionally shares limited customer
information with companies we hire to provide operational, marketing,
or advertising support, companies that help us distribute our
products and services, or companies that provide products and
services we want to offer. The companies we choose must satisfy our
security and privacy requirements. We share your information with
these companies only if they agree to treat it confidentially and
only if it is legally permissible to do so. We limit the information
we provide these companies to what we reasonably believe they "need
to know" in connection with their agreement with The Video Load
and we don't permit them to use our customer information for any
purposes outside our oversight or control.
Government
Authorities and Litigation. Sometimes a law, court order, or
other judicial or administrative process requires us to provide
information to a government authority or party to a private lawsuit.
We will provide the information that we in good faith believe is
required to comply with the law, order, or other process. We may
also have to disclose certain information in court documents if we
have to bring an action against you, for example, to collect a debt
you owe us.
4.
CHOICES IN THE COLLECTION, USE AND DISTRIBUTION OF INFORMATION. At
the time of registration, you may be given a choice whether you want
to receive information about new features, events, offers and special
coverage on the Website and about special offers from The Video
Load's partners. When you register, you must click in a box if you
do not want to receive either type of information. Unless you
affirmatively choose not to receive these materials, your
registration information may be used to send you this information.
It
is important to know that you may inadvertently provide personally
identifiable information to third parties through your postings to a
forum or participation in a chat session and we have no way to limit
their use of the information you may provide. Please keep in mind
that whenever you give out personal information online (for example,
in forums, message boards or chat sessions) that information can be
collected and used by people you don't know. While we strive to
protect our user's personal information and privacy, we cannot
guarantee the security of any information you voluntarily disclose
online and you do so at your own risk.
5.
WITH WHOM THE INFORMATION MAY BE SHARED. Except as described
above, we will not knowingly disclose or authorize the disclosure of
personal identifiable information (other than aggregate statistical
information) to any third party without your consent unless (1) we
have reason to believe that disclosing this information is necessary
to identify, contact or bring legal action against someone who may
have breached our Website Terms and Conditions or who may be causing
injury to or interference with (either intentionally or
unintentionally) The Video Load's rights or property, other Website
users, or anyone else who could be harmed by such activities or (2)
we believe in good faith that the law requires it.
6.
CHILDREN UNDER THE AGE OF 13 YEARS. In accordance with the
Children's Online Privacy Protection Act (COPPA), The Video Load will
not knowingly collect or accept personally identifiable information
from a child under the age of 13 without a parent's or guardian's
prior consent. The Video Load will also allow the parent or guardian
of a registered user under the age of 13 to review, update, change,
delete or refuse to permit further collection of any and all
information collected by the Website. A child's personally
identifiable information will be treated with the same care and
respect as an adult's information. To change, update, review, delete
or refuse to permit further collection of your child's information,
please send an e-mail to contact@thevideoload.com
or send a letter via postal mail to: The Video Load, P. O. Box
210328, St. Louis, MO 63121,Attn: Children's Privacy Information.
7.
LINKS TO OTHER WEBSITES. While you are using the Website, you
may be linked or directed to other third party websites outside the
Website that are beyond The Video Load's control. Each of these
third parties may have a privacy policy different from that of The
Video Load. The Video Load is not responsible for any actions or
policies of such third parties. You should review the applicable
privacy policies of these third party websites before providing
personally identifiable information.
8.
HOW YOU MAY CHANGE, CORRECT YOUR REGISTRATION INFORMATION. If
you want to change, correct, update or delete your registration
information, please contact The Video Load via e-mail at
contact@thevideoload.com or send your request to The Video Load, P.O.
Box 210328, St. Louis, MO 63121, Attn: Registration Information
Correction and the necessary revisions will be made. This provision
applies only to registration information collected via the Website.
9.
SECURITY PROCEDURES WE USE. We are very concerned with the
security of your personally identifiable information and take great
care in providing secure transmission of your information from your
computer to our servers. Unfortunately, no data transmission over
the Internet can be guaranteed to be 100% secure. As a result, while
we strive to protect your personal information, we cannot guarantee
the security of any information you transmit to us.
Once
we receive your information, we take appropriate steps that we
believe are reasonable to protect the security of your data on our
system, both internally and from outsiders, and to ensure the
integrity of the data we collect. We use a combination of
technological and policy methods to protect this data. You are
responsible for maintaining the secrecy of your passwords and any
account information. Please be aware that The Video Load will never
ask you for your password in an unsolicited phone call or e-mail.
10.
CHANGES IN THESE TERMS. We may change this Privacy Policy from
time to time and will post notices on the Website at the time of any
material changes to this Privacy Policy. Your continued use of the
Website following the posting of changes to these terms will mean you
accept those changes.
If
you have questions or concerns regarding The Video Load's Privacy
Policy, please e-mail The Video Load at contact@thevideoload.com.
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